In Communication

I received a mail last week from a ‘global’ and ‘professional….’ regarding some information I had shared with a common friend.

I found three glaring errors.

1. Subject Line

He had pulled out a mail I’d sent two years ago and replied to it without changing the subject line. The mail trail had nothing to do with the clarification he wanted. All it takes is a minute to compose a new mail with an appropriate subject

2 Salutations.

The mail started with ‘ can you send me…..’

I thought I had ( HAVE😎😳😜) a name. A ‘ Hi CK’ would have sufficed.

3. Signing off

The mail ended as abruptly as it had started. Although the signature revealed the coordinates of the sender, I thought it was elementary courtesy to sign off with,

Regards, or Cheers,

Before we trumpet our ‘global’ and ‘professional’ credentials, it pays to take care of the details. I don’t wish to reveal the name of the sender because of the immense respect I have for our mutual friend.

” Trifles make perfection and perfection is no trifle” – Michaeangelo.


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  • Biju Mattappally

    Thank you so very much Sir. I felt an immediate connect with you after reading your first few answers. I felt as if you were solving my problems. I could feel the level of expertise you command in the subject which I’ve rarely seen anywhere else. I’m looking forward to attend more of your lectures. I’ll be greatful if you could notify me of any such webinars or workshops that you may conduct in the future. A heartfelt thanks to you once again Sir.

    • Chendil Kumar

      Thank you, Biju for visiting the blog and an glad it has helped you. Sure. I plan to update all public webinars on this blog. Please stay tuned. Stay safe.

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