26 November 2012. New York. JFK Airport. I complete my immigration check and move on and forget to hand over the customs declaration form in the next counter. And the officer says ‘ [...]
Teacher’s note on a report card: “Your son excels in initiative, group integration, responsiveness and activity participation. Now he should learn to read and write.”
Cross Cultural Confusion ! Some best practises I noticed and liked in the U.S. were ‘small courtesies’- holding the door for strangers behind you, saying thank you and sorry to [...]
TRUST – Unja Patel community Surat’s diamond industry trades about Rs 200 crore worth of diamonds every day. The stones are mostly dispatched to jewellery manufacturing units in [...]
Session on ‘Changing boss – employee equation’. A participant’s complaint – “my project lead gives special treatment to his wife who is also part of our team. [...]
Speaking tip: BE BRIEF ! Like a preacher who was popular with his congregation explained his success as the result of a silent prayer which he offered each time he took the pulpit: [...]