In Communication

I received a mail last week from a ‘global’ and ‘professional….’ regarding some information I had shared with a common friend.

I found three glaring errors.

1. No salutations. The mail started with ‘ can you send me…..’

I thought I had ( HAVE😎😳😜) a name. A ‘ Hi CK’ would have sufficed.

2. He had pulled out a mail I’d sent two years ago and replied to it without changing the subject line. The mail trail had nothing to do with the clarification he wanted. All it takes is a minute to compose a new mail with an appropriate subject.

3. The mail ended as abruptly as it had started. Although the signature revealed the coordinates of the sender, I thought it was elementary courtesy to sign off with,

Regards, or Cheers,

Before we trumpet our ‘global’ and ‘professional’ credentials, it pays to take care of the details.

” Trifles make perfection and perfection is no trifle” – Michaeangelo.


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